PEOPLE MANAGEMENT Paralegals cant get away from the fact that everything we do involves communication.
Whether it is communicating with a client, the court, a judge or even the local copy shop, we need to know how to communicate.
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Client Interview: Your role as a paralegal may be to conduct client interviews.
The general purposes of the client interview are to determine facts, to identify evidence, to locate leads for additional information, to assess damages and to evaluate the client as a witness.
If there is time, follow any verbal communication with written communication.
Arrange for and anticipate a clients special needs, if any.
As liaison, you must thoroughly understand the legal concepts of confidential communications, work-product and conflicts of interest.
You must also understand the dangers of giving legal advice which is often sought. Clients Communication, Correspondence and Guidance 1. Communication is the process of exchanging information and ideas.
The purpose of the prospective client interview is to determine the prospective clients needs and to obtain facts and information which will assist the lawyer in determining whether to offer legal representation.
In addition, during the course of the client interview, you should sort out facts and determine the source, i.e.
If you relay legal advice to a client, be sure your communication indicates the advice is from the attorney. Do not predict the outcome of the client matter to a client.